KP1711499622: Perbedaan revisi
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| − | <references /> | + | <references /> 1. Maniah, Dini Hamidini. 2017. Analisis dan Perancangan Sistem Informasi Pembahasan Secara Praktis dengan Contoh Kasus. Yogyakarta : Deepublish. </p></div> |
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| + | <references /> 3. Sutopo, Priyo, Dedi Cahyadi dan Zainal Arifin. 2016. Sistem Informasi Eksekutif Sebaran Penjualan Kendaraan Bermotor Roda 2 di Kalimantan Timur Berbasis Web. Jurnal Informatika Mulawarman. Vol.11 No.1-Februari 2016.</p></div> | ||
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Revisi per 30 Januari 2021 08.22
ANALISA SISTEM INFORMASI SURVEY KEPUASAN
PELAYANAN MASYARAKAT PADA KECAMATAN PERIUK
KOTA TANGERANG
LAPORAN KULIAH KERJA PRAKTEK
Disusun Oleh:
1711499622 Risky Zulaeha
FAKULTAS SAINS DAN TEKNOLOGI
PROGRAM STUDI SISTEM INFORMASI
KONSENTRASI SISTEM INFORMASI MANAJEMEN
UNIVERSITA RAHARJA
(2020/2021)
ABSTRAKSI
Kantor Kecamatan Periuk Kota Tangerang adalah salah satu lembaga kemasyarakatan yang ada di Kota Tangerang. Memiliki Tugas menjadi jajaran terdepan instansi pemberi pelayanan publik (public service) diantaranya dalam hal pengurusan kepentingan administrasu kependudukan. Survey kepuasan masyarakat yang diadakan 1 tahun sekali yaitu pada pertengahan tahun diharapkan dapat menjadi bahan evaluasi pelayanan masyarakat agar dapat menjadi lebih baik lagi pada Kantor Kecamatan Periuk. Survey yang dilakukan masih manual dengan membagikan 100 lembar kertas kuisioner kepada masyarakat yang telah selesai dilayani sehingga dirasa kurang efektif dan efisien. Perlu adanya aplikasi atau sistem yang terkomputerisasi untuk mempermudah proses berjalanya survey kepuasan masyarakat pada Kecamatan Periuk.
Kata Kunci: [Survey kepuasan masyarakat, Evaluasi, Pelayanan.]
ABSTRACT
Periuk District Office, Tangerang City, is one of the social institutions in Tangerang City. Has the task of being at the forefront of public service providers, including in terms of managing the interests of population administration. The community satisfaction survey which is held once a year, namely in the middle of the year, is expected to be used as an evaluation material for community services to make it even better at the Periuk District Office. The survey was still carried out manually by distributing 100 sheets of questionnaire paper to the community who had been served so that it was deemed less effective and efficient. It is necessary to have an application or computerized system to facilitate the process of conducting community satisfaction surveys in Periuk District.
Keywords : [Community satisfaction surveys, evaluations, services,.]
DAFTAR PUSTAKA
DAFTAR PUSTAKA
1. Maniah, Dini Hamidini. 2017. Analisis dan Perancangan Sistem Informasi Pembahasan Secara Praktis dengan Contoh Kasus. Yogyakarta : Deepublish.
2. Mulyani, Sri. 2016. Sistem Informasi Management Rumah Sakit : Analisis Dan Perancangan. Bandung: Abdi Sistematika.
3. Sutopo, Priyo, Dedi Cahyadi dan Zainal Arifin. 2016. Sistem Informasi Eksekutif Sebaran Penjualan Kendaraan Bermotor Roda 2 di Kalimantan Timur Berbasis Web. Jurnal Informatika Mulawarman. Vol.11 No.1-Februari 2016.
